Last Updated: 3 September 2026

Eeram Engineering respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what personal information we may collect through the Eeram Engineering website, how we use it, and how we protect it.

Eeram Engineering operates from the AFGRI Site in Harrismith, Free State, South Africa.

1. Who We Are

Trading Name: Eeram Engineering
Business Name: Eeram Ingenieurs BK
Location: AFGRI Site, Harrismith, Free State, South Africa
Website: https://eeramengineers.co.za
Telephone: +27 (0)72 623 9867
Email: kleynhans@ohs.dorea.co.za
Company registration number: 2010/013472/23

For purposes of this Privacy Policy, “Eeram Engineering”, “we”, “us” and “our” refer to Eeram Engineering.

2. Information We May Collect

When you contact Eeram Engineering through our website, telephone, email or other communication channels, we may collect personal information that you choose to provide.

This may include:

• Your name;
• Business or company name;
• Telephone number;
• Email address;
• Physical or delivery address;
• Details about machinery, equipment or engineering requirements;
• Photographs, drawings or other documents that you provide;
• Information required to prepare a quotation;
• Information contained in correspondence with us; and
• Any other information you voluntarily provide when enquiring about our services.

We only request information that is reasonably necessary for the relevant business purpose.

3. How We Use Your Information

We may use personal information for purposes including:

• Responding to enquiries;
• Discussing your engineering requirements;
• Assessing machinery or equipment;
• Preparing quotations;
• Providing engineering, fabrication, repair and related services;
• Communicating with you about an existing Project;
• Arranging collection, delivery or handover where applicable;
• Issuing invoices and maintaining business records;
• Managing our business relationship with you;
• Responding to complaints or service-related enquiries;
• Complying with legal and regulatory obligations; and
• Protecting our business, systems and property.

We will not use your personal information for unrelated purposes without a lawful basis for doing so.

4. Information Submitted Through the Website

If you submit an enquiry, quotation request or other form through the Website, the information you provide may be transmitted to Eeram Engineering by email or through the website’s hosting and form-processing systems.

We use this information to respond to your enquiry and provide the requested services.

Please avoid submitting sensitive personal information through a general website enquiry form unless it is specifically required for the service you are requesting.

5. Email Communications

When you communicate with Eeram Engineering by email, we may retain the correspondence and any attachments for purposes of responding to your enquiry, managing our business relationship, maintaining records and complying with legal obligations.

Email communications may contain confidential or commercially sensitive information. Please refer to our Email Disclaimer for information regarding electronic communications.

6. Website Cookies

The Website may use cookies or similar technologies required for the proper operation, security and functionality of the Website.

Cookies are small files stored on your device by a website.

Depending on the Website’s configuration, cookies may be used to:

• Maintain essential website functionality;
• Improve website performance;
• Remember certain settings;
• Assist with website security; or
• Obtain general information about how visitors use the Website.

You can configure your browser to refuse or delete cookies. Some website functionality may be affected when cookies are disabled.

Where third-party services are used on the Website, those services may also place cookies or collect information in accordance with their own privacy policies.

7. Website Analytics

We may use website analytics or similar services to understand how visitors use the Website.

Analytics information may include information such as:

• Pages visited;
• Approximate geographic location;
• Device type;
• Browser type;
• Referring website;
• Date and time of visits; and
• General website usage information.

Where analytics services are used, the information collected is used to help us understand website performance and improve the Website and our services.

8. Embedded Content and Third-Party Services

The Website may contain links to or embedded content from third-party websites or services, such as videos, maps, social-media content or other external resources.

When you interact with third-party content, the relevant third party may collect information about your visit, use cookies or process personal information according to its own privacy policy.

Eeram Engineering does not control the privacy practices of third-party websites and services.

We recommend reviewing the privacy policy of any third-party service before providing it with personal information.

9. Who We Share Your Information With

Eeram Engineering does not sell your personal information.

We may share personal information where reasonably necessary to operate our business and provide requested goods or services.

This may include sharing relevant information with:

• Service providers who assist us with website hosting, email, IT, communications or website maintenance;
• Suppliers or contractors where information is required to fulfil a Project;
• Professional advisers where reasonably necessary;
• Payment or financial service providers where applicable; and
• Government, regulatory or law-enforcement authorities where required by law.

Third parties who process personal information on our behalf should only receive information reasonably necessary for the relevant purpose.

10. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Information relating to quotations, Projects, invoices, business correspondence and transactions may be retained for longer periods where necessary for business administration, accounting, legal, regulatory or other legitimate purposes.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

11. How We Protect Your Information

Eeram Engineering takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

These measures may include appropriate access controls, security measures for our website and communication systems, and limiting access to personal information to people who reasonably require it for business purposes.

No electronic transmission or storage system can be guaranteed to be completely secure.

12. Your Rights

Subject to applicable South African law, you may have rights relating to the personal information we hold about you.

These may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where there is a lawful basis for doing so;
• Object to certain processing of your personal information;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint regarding the processing of your personal information.

Certain information may need to be retained where we have a legal or legitimate business reason to do so.

13. Requests Concerning Your Personal Information

If you would like to request access to, correction of, or deletion of your personal information, please contact Eeram Engineering using the contact details below.

To protect your information, we may need to verify your identity before processing certain requests.

Email: kleynhans@ohs.dorea.co.za
Telephone: +27 (0)72 623 9867

14. Children’s Information

The Website is intended for general business and commercial use.

We do not knowingly collect personal information from children through the Website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.

15. Links to Other Websites

The Website may contain links to websites operated by third parties.

Eeram Engineering is not responsible for the content, security or privacy practices of external websites.

This Privacy Policy applies to the Eeram Engineering Website and does not automatically apply to websites accessed through external links.

16. Changes to This Privacy Policy

Eeram Engineering may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or privacy practices.

The latest version will be published on the Website and will include the applicable “Last Updated” date.

17. Contact Us

If you have questions about this Privacy Policy or how Eeram Engineering handles personal information, please contact us.

Eeram Engineering
AFGRI Site, Harrismith
Free State, South Africa

Company registration number: 2010/013472/23

Telephone: +27 (0)72 623 9867
Email: kleynhans@ohs.dorea.co.za
Website: https://eeramengineers.co.za